My husband and I were so impressed by the service he provided as well as the price.
“My husband and I just returned to town from up north. We were chatting with our neighbors and they told us while we were away that they had Kevin from Plumbing come out and install a tankless water heater & water softener. They could not believe the difference it made, and that we should really consider it as well. We called Smith Plumbing and Kevin came out last week. My husband and I were so impressed by the service he provided as well as the price. We could not be happier with both systems. They are definitely worth every penny and we’ve noticed such a difference. Thank you, Smith Plumbing and Kevin!”
– June M.
“I’d like to add my voice to the chorus of praises that have been expressed about Steve, who is employed by Smith Plumbing in Gilbert, AZ., and his expertise in solving their plumbing problems. Mine involved a stubborn water softener that resisted my efforts and those of others to make it work. Steve sized up the situation and after many tests, resettings, and replacement of a faulty connection he was able to restore function to the softener. I was impressed by his dedication to the job and by his tenacity in his successful search for the solution to the problem.
– Ray P.
“We contacted Smith Plumbing to assist us with a design problem with our home plumbing. Our house was built with?a single?turn off valve for the water main, and the water for our irrigation system flowed through our water softener. We wanted to be able to turn off the water to our home while traveling while allowing the water to stay on for our pool and landscaping. We previously had another plumbing company come to evaluate the problem, and they added a shut-off valve?that did not solve the problem. Smith Plumbing (Mike) arrived and was able to give us a definitive recommendation to address the issue. It was clear that he understood the problem immediately. We asked if he could do the work quickly since we were going out of town, and he scheduled us within a few days. Mike arrived promptly as scheduled to install a new water supply pipe directly from the water main to our pool and landscape water lines. He installed a new pressure regulator, pressure vacuum breaker, and a hose bib in a new location behind our house. He had previously arranged to have some laborers dig the long trench to bury the pipe underground, but they did not show up. So not only did Mike do the plumbing work, but he and his associate also dug the trench themselves in order to get the job done that day. Mike was highly professional, knowledgeable, friendly, neat, prompt, and reliable. I cannot think of a single negative. We were delighted that Smith Plumbing was able to squeeze our full day job into their schedule so quickly, and their bid was very reasonable. We are happy that we can now shut off our indoor water without affecting the landscape water. We highly recommend Smith Plumbing, and especially Mike. We will definitely use them for all our plumbing work in the future!”
– Former Customer
I have used many different plumbing companies over the past 10-15 years but hands down Smith Plumbing is the best I’ve found. I highly recommend this group.
I’ve now used them three times in a row and will never switch again. Great customer service, on time when they say, explain what they are going to do and what it will cost before beginning. They get the job done right and clean up perfectly before leaving.
Used them last week for an outside underground leak and couldn’t be more pleased from start to finish of the job they did.
Special callout to Katie who answered my call and followed up at the end of the job and Luis who came out and worked tirelessly for over 4 hrs in the hot sun and never once complained. Do yourself a favor and try this group out next time you need a plumber. TERRY O
– Terrence O.
“I had an emergency when my rental house in Tempe sprung a leak on my tenant around midnight. I live out of state and called around to some 24-hour plumbing services to see what could be done. I knew I could have someone resolve in the morning for a reasonable fee if I could just get the water turned off, which my poor tenant was not able to do. Several plumbers I called informed me they wouldn’t even SHOW UP for less than $125, before they would even LOOK at anything, much less TOUCH anything. The plumber at George Brazil told me I was probably looking at around $600-700. I was horrified.
Fortunately, I called Smith Plumbing and explained the situation to Alex– and this amazing and friendly man told me he was not far away, he would go and shut off the water for my tenant for no charge! I couldn’t believe it, but that is just what he did. I would recommend them to anyone and call them again in a heartbeat.”
– O C.
“I want to send a quick note letting you know how pleased I am with the service of one of your employees Mike Clark. I made an inquiry online and within 30 minutes received a call from Mike letting me know he can make it over later that day to check out my plumbing concerns. Mike very clearly explained the problems with the plumbing or what I thought were problems and gave me a step by step plan to fix. Also, what I thought could potentially be problems or issues with the plumbing, Mike explained that what I was looking at was normal and there was no need to fix. I don’t know many employees that would have done that. Most employees would ask what is the problem, you show them and they fix it knowing it wasn’t something that needed repair. I commend Mike and Smith Plumbing for doing things the right way. Honesty, courteous and attentive. Thank you Mike and Smith Plumbing. I will use you in the future and refer you to friends and family when there is a need because I know that I will get an honest answer from your employees and that your company has and always will do things the right way.”
– Paul O.
“We sprung a leak just last night. He fixed the leak quickly and professionally. He also referred us to a contractor who came out the same night to take care of the wall repairs. Steven was an amazing plumber. I recommend Smiths plumbing to anyone. The was no trip charge. Reasonable prices too. They are coming out to do our soft water Softener and smart home water Shutoff valve next.”
– L. B.
“Your Company was fast to respond. They came out to our house at a time that was convenient for us and quickly explained the problem. Although the part had to be ordered they had it fixed quickly. I would recommend them and use them again in the future.”
– Loretta
“My name is Walter Myers and I want to give recognition to Mike Clark. This guy is very knowledgeable great customer service and definitely very equipped for this job. He knew exactly what to do to help with my garbage disposal and if I could I would always choose Mike to come out and help with anything in the future. Again thank you Mike for all you do!! You are the best.”
– Leah B.
“Recently broke a shut-off valve under a bathroom sink trying to shut it off to replace a spring and rubber stopper to stop water from dripping. Had to turn off main water to house. Called home warranty company (which probably would not have covered problem anyway and could only get a promise of next day service — actually wasn’t until 3 days after needed. Instead, I called Smith Plumbing in Gilbert and they came out within a few hours and replaced not only the cold water value and the hot water value but replaced a faulty cartridge in one faucet and adjusted everything else in both sinks. The technician, Kevin H., was great and even though the total cost was $316.50, I know that I could not have fixed it myself even if I knew which parts to replace. Five stars from this family that got the water turned back on same day!”
– Bill N.