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    Frequently Asked Questions

    Get Answers from Knowledgeable Plumbers & HVAC Techs

    At Smith Plumbing, Heating & Cooling, we always want to put our customers first, and we strive to answer any questions that you may have. We know that you may have concerns about investing in your home’s plumbing, heating, and air conditioning, and we want to help. Below, you will find some of our most commonly asked questions.

    If you do not find the answer that you are looking for, do not hesitate to contact us directly at (480) 827-9111.

    What plumbing services do you offer?
    We are proud to offer quality plumbing services to both residential and commercial units. Our team of technicians can respond to emergency calls and regularly scheduled calls to all properties within the greater Phoenix area.

    Help! I have a leak after hours! Do you have emergency services?
    Yes! Smith Plumbing, Heating & Cooling understands that disasters do not always happen during regular business hours, and we always respond to after-hours emergency calls. Day or night, holidays and weekends, our technicians can help you.

    What are your regular business hours?
    As a 24/7 emergency service company, we are proud to have our plumbing and HVAC technicians available day or night. Our response time to most calls is within one hour! In addition to our emergency calls, we also accept regularly scheduled appointments throughout the week.

    Where are you located?
    Our main office is located centrally at 1548 N Tech Blvd., #103 Gilbert, AZ 85233.

    Can you help me with a remodel or new construction?
    Yes! Whether you are redoing your home’s kitchen or bath, or if you are getting ready to break ground on a new property, Smith Plumbing, Heating & Cooling can help. We do bids on new homes and remodels, just simply submit a bid to our company.

    I got new hardware, can you install it?
    Of course! We can install most hardware and fixtures, including bathtubs, sinks, showers, and refrigerators. Products purchased directly through Smith Plumbing, Heating & Cooling carry a service guarantee.

    Are your technicians licensed and insured?
    Our technicians are always licensed, bonded, and insured. Each technician must complete a background check and all our employees are experienced and trained professionals. You can feel confident that your home is in good hands.

    Is there a guarantee for your services?
    Yes, we offer guarantees on all of our work. We have service warranties, product warranties, and 100% satisfaction guarantees. If we cannot fix it, you do not have to pay!

    If you are still looking for an answer from our plumbers and heating and AC technicians valley-wide, do not hesitate to call Smith Plumbing, Heating & Cooling at (480) 827-9111 and schedule an appointment or request a free estimate.

    Customers Love
    Smith Plumbing Heating & Cooling!

    You are the best.

    “This guy is very knowledgeable great customer service and definitely very equipped for this job.”

    Leah B.

    Mike was highly professional, knowledgeable, friendly, neat, prompt, and reliable

    “I cannot think of a single negative. We were delighted that Smith Plumbing was able to squeeze our full day job into their schedule so quickly, and their bid was very reasonable.”

    Former Customer

    I recommend Smiths plumbing to anyone. The was no trip charge. Reasonable prices too.

    “He fixed the leak quickly and professionally.”

    L. B.

    I would recommend them to anyone and call them again in a heartbeat.

    “I would recommend them to anyone and call them again in a heartbeat.”

    O C.

    Five stars from this family that got the water turned back on same day!

    “The technician, Kevin H., was great.”

    Bill N.

    Why Choose Smith Plumbing, Heating & Cooling?

    • Family Owned Since 1968
    • 5 Decades of Experience
    • 24/7 Emergency Service
    • No Trip Fees—If We Can’t Fix It, You Don’t Pay!
    • Licensed, Bonded & Insured
    • Insurance-Friendly Service Providers
    • Competitive Pricing Rates
    • A+ Rated by the BBB
    • Free & Detailed Estimates
    • Proud Lennox Supplier